LAST UPDATED: Oct 14, 2018
- Yes, you can buy this DVD box set in USA / Canada / Europe / Ireland / Australia / New Zealand and all other countries except South Africa & the UK.
- Listening to Horse ships worldwide, in both NTSC and PAL DVD versions.
- While we post the DVDs out as fast possible from the USA, please allow 28 days for delivery around the world. There are postage delays currently due to COVID-19.
- There is no shipping for the online movie.
- Shipping for the DVD is free worldwide.
- When you buy the online movie, you will receive an email with log in details within 10 minutes of purchase. If you need any help, first PLEASE check your spam folder, and if it's not there, contact us by email at email@example.com. We will be glad to assist you.
- When you buy the online movie, you can watch it as many times as you like, any day you like, including after the online movie premiere has finished. - You will need internet access to watch this movie online.
Product Returns & Shipping Issues
We are confident that Listening to the Horse provides only top-quality horsemanship information products. However, if for any reason you are not satisfied with your order you may return the product for a full refund less the shipping and handling costs. All return requests must be notified to us made within 30 DAYS from the product shipment date. For assistance with a refund, please contact us by email at firstname.lastname@example.org. We will be glad to assist you.
If you have any questions or comments about this User Agreement as outlined above, you can contact us by email at email@example.com
Please note that it should be agreed that Elaine Heney, Grey Pony Films, Listening to the Horse & and associates of Grey Pony Films., will not accept any responsibility whatsoever for any loss, damage, injury, etc. caused for whatever reason, in any location connected with any purchases from Elaine Heney, Grey Pony Films & Listening to the Horse.
Please note that:
- Working with horses is an inherently dangerous practice and horses are incredibly unpredictable animals;
- Persons attempting to follow any suggestion from Elaine Heney or any of her associates, both groundwork & riding will do so at their own risk and assume full responsibility for themselves, their horses, and any others in the vicinity;
- In utilizing any of the methods, practices, etc. for horsemanship suggested by Elaine Heney or any of her associates, there is no guarantee of success or safety for human or horse.
By purchasing any of our horse training products, movies or courses, I understand and have read the above statement and will not hold Elaine Heney or any of her associates responsible for any loss, damage, injury, etc. caused for whatever reason, in any location connected with Grey Pony Films & Listening to the Horse in any way.