Movie DVD shipping & product returns
This page relates only to the Listening to the Horse movie DVD.
LAST UPDATED: Oct 14, 2018


- Yes, you can buy this DVD box set in USA / Canada / Europe / UK / Ireland / Australia / New Zealand and all other countries except South Africa. 
- Listening to Horse ships worldwide, in both NTSC and PAL DVD versions. 
- While we post the DVDs out as fast possible from the USA, please allow 28 days for delivery around the world. There are postage delays currently due to COVID-19. 

Shipping costs
- There is no shipping for the online movie. 
- Shipping for the DVD is free worldwide.

Online movie
- When you buy the online movie, you will receive an email with log in details within 10 minutes of purchase. If you need any help, first PLEASE check your spam folder, and if it's not there, contact us by email at We will be glad to assist you.
- When you buy the online movie, you can watch it as many times as you like, any day you like, including after the online movie premiere has finished. - You will need internet access to watch this movie online. 

Product Returns & Shipping Issues
We are confident that Listening to the Horse provides only top-quality horsemanship information products. However, if for any reason you are not satisfied with your order you may return the product for a full refund less the shipping and handling costs. Zero questions asked. All return requests must be notified to us made within 30 DAYS from the product shipment date. For assistance with a refund, please contact us by email at We will be glad to assist you.

Contact Information
If you have any questions or comments about this User Agreement as outlined above, you can contact us by email at

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